Gotel Communications LLC realizes that making purchases online requires trust. We value our customer's trust and privacy and we pledge to you that we will work to protect the security and privacy of any personal information you provide to us. This includes, and is not limited to, any and all information you submit to us to complete an order, enter a contest or giveaway, or request information from Gotel Communications LLC.
Gotel Communications LLC believes it is your right to know what information we may collect from you and how and why we may use it. This document helps to explain these procedures. Gotel Communications LLC is the owner and operator of cloudcasterpro.com. We collect information from our customers that allow us to serve you, our customer, more effectively.
1. Personal information we collect
We collect personal information that you choose to provide voluntarily when using the cloudcasterpro website. This information includes your email address and a password when you register to create your cloudcasterpro.com account. We may also ask you for personal information when you contact our customer service department. This is necessary so we can protect against fraud and to process your request more efficiently.
Purchase information
When you place an order with cloudcasterpro.com, we collect your name, email address, phone number, billing and shipping addresses, credit card number, expiration date and identification code if applicable. This information is important in processing your order and verifying your billing address. It also allows us to deliver your content order and keep you informed regarding the status of your order. All credit card information is entered by you on our secure page and delivered to the PCI compliant processing center. At no time are any of your private credit card details available to any human.
Cookies and other computer information
When you visit the cloudcasterpro.com website you will be assigned a "cookie" (a small unique identifier text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit our site so we can enhance and customize your experience. Your browser must be set to accept this "cookie" for you to be able to properly access cloudcasterpro.com. You can delete this "cookie" on your computer once you have completed your visit. To delete a cookie on your browser refer to the "Help" menu on your particular browser. We also collect technical information from your computer each time you request a page during your visit to cloudcasterpro.com. This information will include your Internet Protocol (IP) address, your operating system and browser type. We collect this information to enhance your experience at cloudcasterpro.com and to help us create and develop an improved site. We do not rent or sell this information to any third parties.
Other times we may collect personal information
From time to time, Gotel Communications LLC may conduct surveys, contests, and/or giveaways using our Website, email, or other media. If you choose to participate, we may require you to supply personal information. We treat this information with the same policies as outlined in this document. We will use your email address that you provide to respond to your questions, suggestions, and/or requests for assistance in using cloudcasterpro.com.
2. Use of your personal information
Information we collect on cloudcasterpro.com may be used to enhance your shopping experience in the following ways:
Deliver content and services that you purchase online
Register you as a customer of cloudcasterpro.com
Bill your credit card for purchases you make on cloudcasterpro.com
Confirm your purchases
Respond to your customer service inquiries and/or requests
Communicate special sales, offers, features, contests, giveaways, etc. that may be of interest to you if you choose to receive such notices
Customize your experience at cloudcasterpro.com
3. When and with whom we share your personal information
We never sell or rent your billing or credit card information to any third parties under any circumstance.
4. How you can decide what marketing communication your receive from us
We may occasionally send a general marketing email to our existing customers regarding cloudcasterpro. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information. We may also need to contact you about a problem with an order you placed.
5. How we protect the security of your personal information
The security of your personal information is as important to Gotel Communications LLC as it is to you. Gotel Communications LLC uses a technology called Secure Sockets Layer (SSL). Gotel Communications LLC has obtained a digital certificate from GeoTrust, Inc. When you enter a secure section of the CloudCasterPro site, an image of a closed lock or a solid key should appear in the bottom bar of your browser. If you click on this image, a small pop-up window displaying site-security information will appear. The digital certificate guarantees that your personal information is being transmitted to the secure and encrypted CloudCasterPro Web server. Your personal information is protected by the password you created when you registered an account at CloudCasterPro.com. It is your responsibility to keep this password confidential.
6. Changes to the Gotel Communications LLC Privacy Policy
We reserve the right to change, modify or amend this privacy policy at any time. If we make any significant change to this policy, we will post a notice of the change on CloudCasterPro.com
7. How to contact Gotel Communications LLC
If you have a problem regarding an order, or want more information on a particular title, email us at support@cloudcasterpro.com. If you are experiencing technical problem with our site, please open a support ticket on our system or email support@cloudcasterpro.com
To reach our corporate office:
Gotel Communications LLC
7061 Vineland Avenue
North Hollywood CA 91605
United States of America
Email: support@cloudcasterpro.com
